Thank-You Letters

-----Original Message-----
From: Kate L
Sent: Sunday, June 06, 2010 9:06 PM
To: Bethany Beach Cleaning, LLC
Subject: RE: Invoice from Bethany Beach Cleaning, LLC

Thanks Greg! I've been out of town so just getting this now. I'll send a check to you tomorrow. The cleaning was excellent. I meant to email you last week and time kept getting away from me.

Thank you for such a nice job. I'll be in touch again if we have any other needs - and will certainly forward your information along!

Best to Jen.

Kate

-----Original Message-----
From: jeanmariem
Sent: Tuesday, June 01, 2010 1:37 PM
To: Greg Hughes
Subject: Re: Burning Tree, BB - cleaning this week

Hi Greg,

Thanks. It was so nice to walk into a clean house!

It was a good thing that you were with there, because I don't think that too many people could have handled the problems with the water.

I will certainly recommend you, and we will look forward to using your service in the future.

Jean

-----Original Message-----

From: Dottie W
Sent: Sunday, May 30, 2010 6:41 PM
To: Greg Hughes
Subject: Re: New Owner at Sea Colony

Dear Greg,

I actually just returned from BB since I have an affair to go to here tomorrow. I was very pleased with your cleaning service - especially the windows - they looked great!

Dottie

-----Original Message-----
From: Ahesq
Sent: Saturday, May 29, 2010 2:03 AM
To: gregh@bethanybeachcleaners.com
Subject: Willow Oak - BearTrap

Greg:

Place looks great. Many thanks for all your help.

We should trade mortgage loan war stories sometime.

Allen H.

-----Original Message-----
From: lynn h
Sent: Friday, May 28, 2010 6:33 AM
To: gregh@bethanybeachcleaners.com
Subject: pelican's pouch

Hi Greg. The place looks fabulous and thanks so much for putting out the deck furniture. Will you be sending an invoice or should I just pay you? If the latter, could you send me your paypal address? Thanks again for such a great job.

Lynn H

-----Original Message-----
From: Michele M
Sent: Friday, May 28, 2010 5:53 PM
To: Greg Hughes
Subject: Re: Vines Lane - Pt Farm

Greg,

It looks great! Thank you! Looking forward to working with you. :)

Michele

-----Original Message-----
From: Andrea K
Sent: Wednesday, May 26, 2010 9:15 AM
To: Greg Hughes
Subject: RE: Collins Ave.

Greg,

Thank you for the fabulous job you did on both our units, I am so happy we found you.

Again…thanks again for the great job!

Best,

Andrea

-----Original Message-----
From: Pam M
Sent: Monday, May 24, 2010 12:02 AM
To: Greg Hughes
Subject: RE: Carpet cleaning - Bayside

Thanks Greg. There is definitely an improvement in our carpet. I appreciate your hard work. It looks much better!

Pam

-----Original Message-----
From: RGTeapots
Sent: Sunday, May 23, 2010 10:23 AM
To: gregh@bethanybeachcleaners.com
Subject: Cleaning - BearTrap

Dear Greg:

Hope all is well with you as you head into your busy season.

My daughter just informed me that she's coming to our Bear Trap home next weekend (Memorial Day) with another family.

I do know how busy you must be now, so I'm not sure how easy it is for you to deal with short notice. I've been so happy with the job your cleaners do and really don't want to ask anyone else.

Thanks, Greg. Have a great holiday weekend!

Rhoda

P.S. Absolutely fine about the increase. It's worth it to me to know that the job is being done right.

-----Original Message-----
From: S Greenland
Sent: Tuesday, May 11, 2010 10:33 AM
To: Greg Hughes
Subject: Georgetown

Hi Greg,

Just to let you know...The unit look great after your deep clean...The shower door was amazing!

Thanks, Shoshana

Sea Colony - Bethany Beach, DE

-----Original Message-----
From: Mary L
Sent: Saturday, April 10, 2010 7:41 PM
To: 'Greg Hughes'
Subject: RE: Spring cleaning

Hi Greg —

The house looked great!, thank you. I was there for a few days this week. I am booking rentals for the spring and summer should I just send you the dates I need clean?

Thanks so much,

Mary

-----Original Message-----
From: M. Donovan
Sent: Tuesday, April 06, 2010 9:07 AM
To: gregh@BethanyBeachCleaners.com
Subject: Summer Cleaning

Hi Greg -

I just wanted to touch base with you about this upcoming summer cleaning season. We were very happy with your services & staff last summer & would like to continue using you again this summer. First, we'd like to schedule a "Spring Cleaning" probably sometime early May.

Please let me know if you are interested in adding us to your summer schedule & if we can schedule an early-May Spring Cleaning.

Thanks & hope to hear from you soon.

Missy - Ocean View, DE (WEDGEFIELD)

-----Original Message-----
From: hambrose
Sent: Monday, April 05, 2010 11:41 AM
To: Jen Hughes
Subject: Re: Carpets

Hi Jen - I forgot to say that the carpets look wonderful. Thank you for referring your husband!

Helen

-----Original Message-----
From: Annette
Sent: Monday, April 05, 2010 10:53 AM
To: 'Greg Hughes'
Subject: RE: spring cleaning - S. Bethany

Greg – We were at the house this weekend for Easter. It looked great! Thanks so much.

Annette G.

-----Original Message-----
From: devanna
Sent: Wednesday, March 31, 2010 8:46 AM
To: gregh@bethanybeachcleaners.com
Subject: Spring cleaning

Greg

I was in Fenwick this past weekend and I wanted to say the place looks great!

Sharon

-----Original Message-----
From: Scalice, Noreen
Sent: Monday, March 29, 2010 1:51 PM
To: Greg Hughes
Subject: RE: Town House in Bayside - Yes

The house looks beautiful, you did a great job. We are not taking showers in the main bath, and I haven't cooked anything - everything looks great. I know they will be very happy when they see it.

Noreen Scalice, Realtor
Coldwell Banker Residential Brokerage
Direct: (302) 245 1108, (Office) (410) 524 1203 nscalice@cbmove.com
www.cbmove.com/noreen.scalice - Visit my website to view ALL properties for sale.

-----Original Message-----
From: Joseph O.
Sent: Monday, March 22, 2010 10:22 AM
To: Greg Hughes
Subject: RE: FW: Several quotes for cleaning and carpets

Greg - We went down this weekend to check the place out. It looked great and smelled great. Thanks for not disappointing.

We look forward to working with you in the future. As I mentioned last week, we'll be in touch at the end of the summer for another deep clean. If we need anything else along the way, I'll let you know.

Thanks again,

Joe

-----Original Message-----
From: Laura Conrad
Sent: Tuesday, March 02, 2010 10:44 PM
To: 'Greg Hughes'
Subject: cleaning

Hi Greg,

We were in Bethany over the weekend and I was really impressed with how clean the house was…thank you!!! It was a treat to walk in and not have to dust, vacuum, comet, etc.

Thanks again!

Laura

-----Original Message-----
From: Jen Williams
Sent: Friday, January 08, 2010 4:09 PM
To: Greg Hughes
Subject: Re: Cleaning Quote

I was very pleased. You went above and beyond. I saw you fixed the shower door in the pink bathroom...THANK YOU! Jeff has been wrestling with that for weeks and actually just asked the contractor working on the basement to look at it. I really appreciate it.

Should we set up monthly appointments or should I just get back to you in a few weeks to schedule the next time?

Thank you!

-----Original Message-----
From: Ken and Ann Marie Peters
Sent: Monday, January 04, 2010 9:16 PM
To: Greg Hughes
Subject: Re: Statement from Bethany Beach Cleaning, LLC

Greg,

You did a great job on the carpets -- I can imagine what the mess must have been like after all the tile work.

Happy New Year.

Ken

-----Original Message-----
From: B&RShelesky
Sent: Friday, November 20, 2009 11:15 AM
To: Greg Hughes
Subject: Re: Deep Cleaning

Hi Greg,

Glad you all have recovered after your big workout yesterday. The house looks fabulous. What an outstanding job!!!

Let me know the full amount of the invoice so I can have a check ready for you. In regards to the standard cleaning, I would like two quotes. One for our main living level and one for the second floor guest level.

Thanks, see ya later. - Barbara S. - Fenwick Acres

-----Original Message-----
From: Marcia p
Sent: Saturday, October 17, 2009 5:21 PM
To: gregh@bethanybeachcleaners.com
Subject: 8 Surfside Oct. 2-5

Please send me the invoice for all the work you did. Also, I know you did a lot of work in there, but I have to tell you that if I were a new client walking in, I would never know there had been any problems - the house looks great. Thanks so much for your diligence and good work especially to Pat and Teresa too.

Best wishes,

-Marcia

-----Original Message-----
From: Michael L
Sent: Monday, September 28, 2009 10:40 AM
To: 'gregh@bethanybeachcleaners.com'
Subject: FW: Invoice from Bethany Beach Cleaning, LLC

Greg -

Thank you for your great service.

Michael L
Bear Trap

-----Original Message-----
From: gary
Sent: Wednesday, September 23, 2009 9:06 PM
To: 'Greg Hughes'
Subject: RE: Invoice from Bethany Beach Cleaning, LLC

Greg,

They did a great job!

Pam W.
Creekside

-----Original Message-----
From: js
Sent: Tuesday, September 08, 2009 9:27 PM
To: gregh@bethanybeachcleaners.com
Subject: Statement from Bethany Beach Cleaning, LLC

Greg: Chuck said the house looks very clean. Thanks for the hard work. Although this was the last scheduled cleaning, we will be in touch for sporadic cleanings during the fall and winter. We have been very pleased with the service that your company provided!

Janet

-----Original Message-----
From: Amy B
Sent: Monday, September 07, 2009 9:28 PM
To: Greg Hughes
Subject: Re: Invoice from Bethany Beach Cleaning, LLC

Hi Greg,

Thanks so much for cleaning our condo. You did a great job. I'll put a check in the mail tomorrow.

Best,
Amy B
Sea Colony

-----Original Message-----
From: Sarah K
Sent: Monday, September 07, 2009 7:23 PM
To: gregh@bethanybeachcleaners.com
Subject: Bayside

Hi,

Cleaning job was great-thanks.

Sarah K
Bayside

-----Original Message-----
From: Stephanie
Sent: Wednesday, September 02, 2009 8:57 PM
To: Greg Hughes
Subject: RE: Invoice from Bethany Beach Cleaning, LLC

Greg~

Thanks so much for cleaning my vacation home this summer! We have been very pleased! We will definitely contact you about cleaning after our rentals in 2010 - and anything in between! Have a great off-season!

Stephanie C.
Bahamas Beach

-----Original Message-----
From: Missy D
Sent: Friday, August 21, 2009 9:04 AM
To: gregh@bethanybeachcleaners.com
Subject: question

Hi Greg-
Thanks for the great work you and your crew are doing. I just want to confirm that you are scheduled to clean on 8/22 & 8/29. Would it be possible to get as early a cleaning as possible on 8/29 because we'd like to come & use it ourselves.

Thanks so much!

Missy D
Wedgefield

-----Original Message-----
From: Gail
Sent: Monday, August 17, 2009 9:45 AM
To: gregh@bethanybeachcleaners.com
Subject: King's Grant - Nice Job

Wanted you to know what a nice job your company did cleaning our house this weekend.

I would be happy to be a reference for you.

Gail
King's Grant

-----Original Message-----
From: Janet
Sent: Sunday, August 16, 2009 11:33 AM
To: gregh@bethanybeachcleaners.com
Subject: Clearwater

Greg: We arrived yesterday early evening. I just wanted to tell you how pleased we are with the cleaning that your company is doing for us. Everything looked great. We especially appreciated that your cleaner washed our mattress pad for us. Sounds like a little thing but it was something I would have had to do when I arrived. Thanks for a job well done!

Janet
Clearwater

-----Original Message-----
From: h
Sent: Thursday, August 13, 2009 2:35 PM
To: gregh@bethanybeachcleaners.com
Subject: payment

Hi Greg. Thanks for another great job. The place looks great. I wanted to add a tip, too. Will you see to it that the other folks get theirs?

Thanks so much. Lynn H

-----

Thanks! Can't thank you enough for caring for our home after our renters. All the Best!

Stephanie - Clearwater

-----

Greg,

Thank-you for helping us with cleaning on 8/1/09. We'll definitely use you again in the future.

Your Truly,

Heather G.

-----Original Message-----
From: barb
Sent: Thursday, August 06, 2009 12:31 PM
To: gregh@bethanybeachcleaners.com
Subject: Brandywine

Hi Greg:

We were very happy with the cleaning you did for us and will be sure to send you a check as soon as you let us know what we owe you. Beautiful job. We're very happy!

Thanks,
Barbara A

-----Original Message-----
From: Melanie
Sent: Sunday, August 02, 2009 5:52 PM
To: 'Greg Hughes'
Subject: Farragut

Hi Greg,

I wanted to tell you that my place looked amazing when we arrived last Sunday! Definitely the cleanest that any cleaner has left it in the 10 years since we have owned and rented it.

-----Original Message-----
From: Stephanie
Sent: Sunday, July 19, 2009 10:25 AM
To: gregh@bethanybeachcleaners.com
Subject: RE: cleaning

Morning; the house looks great! It was so nice to come in to a clean and nice smelling house! Send me an invoice so I can pay you!
Stephanie

-----Original Message-----
From: Marti
Sent: Sunday, July 19, 2009 2:01 PM
To: gregh@bethanybeachcleaners.com
Subject: Chesapeake

Dear Greg,

Thank You for a cleaning job well done. Please clean the Condo again either on July 22nd or 23rd.

Marti
Sea Colony

-----Original Message-----
From: Annie
Sent: Sunday, July 12, 2009 6:38 PM
To: Greg Hughes
Subject: Re: 7/11 Cleaning

Hi Greg,

By the way, we are very happy with the cleanliness of our place. Even when we go after a renter has been in there, it looks and smells noticeably cleaner than it did with our other cleaning services.

Thanks.

Annie
Bayside at Bethany Lakes

-----Original Message-----
From: Debbie T.
Sent: Monday, July 13, 2009 9:28 AM
To: Greg Hughes
Subject: Re: house cleaning dates

The house looks great!

-----Original Message-----
From: Jan
Sent: Wednesday, July 01, 2009 11:03 PM
To: gregh@bethanybeachcleaners.com

The house looks great.

Jan

-----Original Message-----
From: Joe
Sent: Monday, June 29, 2009 10:49 AM
To: gregh@bethanybeachcleaners.com
Subject: Deep Cleaning for your Beach Home

Greg, I was at my Bethany house over the weekend. The place looks great......excellent cleaning job on the house in general and the carpets in particular. I was also pleased to see that you were able to clean the floor of the shower in the master bedroom.

-----Original Message-----
From: ANA
Sent: Friday, June 26, 2009 10:33 PM
To: Greg Hughes
Subject: RE: Unit Cleaning

You did a wonderful job.

Thanks, Ana

-----Original Message-----
From: WM
Sent: Wednesday, June 24, 2009 11:49 AM
To: Greg Hughes
Subject: Re: re-our house

Thanks for everything. I wish we found you years ago!

Janet

-----Original Message-----
From: linda W
Sent: Monday, June 22, 2009 8:52 PM
To: Greg Hughes
Subject: Re: Invoice from Bethany Beach Cleaning, LLC

Hi Greg -

Even though we haven't seen your cleaning effort first hand, our renters have said that the place looks great!

Thanks

Linda

-----Original Message-----
Sent: Friday, June 19, 2009 3:27 PM
To: gregh@bethanybeachcleaners.com
Subject: thanks

The house is sparkling! We love it! Thanks so much!
I so appreciate your reliability! I haven't had that with a cleaner in a long time...peace of mind is a good thing.
Enjoy your Father's day.

Blessings,
Diana

-----Original Message-----
From: Debbie
Sent: Monday, June 15, 2009 9:57 AM
To: Greg Hughes
Subject: Re: house cleaning dates

The place looked great after the last cleaning. :) I have added your suggestions to our guest notebook.

thanks so much,

Deb

-----Original Message-----
From: Teresa
Sent: Sunday, June 14, 2009 6:37 PM
To: gregh@bethanybeachcleaners.com
Subject: Cleaning our beach home

Greg,

We were very pleased with the deep cleaning you provided for our beach home. I was especially pleased to see the bathrooms and the fridge. They were spotless.

Thanks again for the great job.

Teresa

-----Original Message-----
From: Cathy
Sent: Thursday, June 11, 2009 11:52 AM
To: Greg Hughes
Subject: Re: Butler H PH 07

-----Original Message-----
From: Lynn
Sent: Sunday, June 07, 2009 12:10 PM
To: Greg Hughes
Subject: RE: cleaning Annapolis Gardens Sea Colony

I'm sorry about the conditions. The place looked great. Thanks for your professionalism & attention to detail. I will never come down for a visit again without contacting you first! My husband will try to pick up a filter while he is out. If he fails, I'll email you in the next day or two.

Again, thanks for everything. My allergies are not spiking and I know it is because of your cleaning prior to our arrival.

-----Original Message-----
From: Melanie
Sent: Tuesday, May 26, 2009 8:58 PM
To: 'Greg Hughes'

Hi Greg,
I thought you guys did a really great job with the Deep Clean for our place. The floors, the bathrooms, the rugs, the rest of the place (including all of those silk plants) shone and smelled terrific. Thanks, I know we will have a great season.

-----Original Message-----
From: Paul W
Sent: Sunday, April 26, 2009 11:12 AM
To: Greg Hughes
Subject: Re: Invoice from Bethany Beach Cleaning, LLC

Greg -- Looks awesome -- thanks! I'd also like to include a tip, but I need to wait until next week for that, when my sister will be at the house, so if you don't mind, I'm going to send you the $ right away and then wait until I get her report for the rest. I hope that we'll be using you guys again!

-----Original Message-----
From: Deborah
Sent: Sunday, April 12, 2009 12:21 PM
To: 'Greg Hughes'
Subject: Office cleaning

First, thank you! The office looks great. Second, Everything looks very nice at our house!! Kitchen & bathrooms fantastic. Thank you so much. We can’t get over how great the appliances look!! You cleaned the back of the stove which has been darkened for 3 years!!!! Yeah!!! I’ll leave a check out at the office. I will still need an invoice but that way you get paid the day you clean.

-----Original Message-----
From: Diana
Sent: Sunday, March 15, 2009 10:53 PM
To: gregh@bethanybeachcleaners.com
Subject: Wow!

-----Original Message-----
From: bonnie
Sent: Monday, March 30, 2009 6:19 PM
To: gregh@bethanybeachcleaners.com
Subject: getting started

I can't tell you how good it was to see you and to be working with someone who knows what they're doing! I want you to know how much I appreciate your help and professional knowledge/skills. I've decided you'll be worth the fee. ...call anytime...Bonnie

Bonnie - Re/Max Choice

-----Original Message-----
From: Cathy P
Sent: Sunday, March 15, 2009 2:55 PM
To: gregh@bethanybeachcleaners.com
Subject: Re: Conner's Liquor store, Bethany Beach

-----Original Message-----
From: Jim and Terri
Sent: Wednesday, February 11, 2009 10:31 AM
To: Greg Hughes
Subject: Re: Interested in Bethany Beach Cleaning

-----Original Message-----
From: Maureen F
Sent: Wednesday, February 18, 2009 7:09 PM
To: jenniferhughes4@mchsi.com
Subject: RE: cleaning etc, Sea Colony

-----Original Message-----
From: MARIBETH F
Sent: Wednesday, January 14, 2009 10:09 PM
To: Greg Hughes
Subject: Re: Carpet cleaning

-----Original Message-----
From: Beach Guide
Sent: Friday, January 23, 2009 8:38 AM
To: gregh@bethanybeachcleaners.com

Subject: thank you!

-----Original Message-----
From: Colleen Windrow
Sent: Friday, January 23, 2009 11:45 AM
To: 'Greg Hughes'
Subject: Whites Creek house

Thanks. I had an open house at the Whites Creek house this am. It looks great. I plugged you as a cleaner to the realtors!

-----Original Message-----
From: Linda Quasney
Sent: Wednesday, October 08, 2008 10:00 AM
To: 'Greg Hughes'
Subject: Cleaning

What a joy to see someone who takes such a personal interest in doing the best job possible! Your work ethic is something everyone should strive for. All I really expected was just a nice “clean-up” of a new listing I have here at the beach, but your results were truly amazing! Having been a rental unit, the condo is now probably cleaner than it has been in years! And it now smells nice and fresh and appealing. This greatly increases the chances of finding a buyer, since first impressions are everything. I would highly recommend your cleaning service to anyone who desires top-notch service and exceptional results. Thank you! Great job!!

Linda Quasney, REALTOR® , GRI
Licensed in MD & DE
Seacoast Realty
ResortQuest Real Estate

-----Original Message-----
From: Ken and Ann Marie P
Sent: Monday, October 06, 2008 8:05 PM
To: Greg Hughes
Subject: Re: FW: SeaColony West and cleaning

Greg,

First of all we were down at the beach this weekend and were very pleased with the cleaning job you did. I don't think the place has ever been that clean. Because we don't rent the place, we don't use a cleaning service very often -- usually if we've been there for more than a weekend or we've let relatives use it, maybe five times a year or so. Based on this experience, we'll give you a call when those occasions do arise. I think we would like you to clean the rugs for us. Can you do it this week? I'll arrange for the key to be available to you all week. If that's not enough time, let me know.
Thanks. Ken

-----Original Message-----
From: Todd S
Sent: Monday, September 29, 2008 11:46 PM
To: Greg Hughes
Subject: Re: Bethany Beach Cleaning, LLC.

We were just back at our house this weekend, we have to say we were pleased with the overall cleanliness of our house. Even though we had renters in after your cleaning, it still looked SO much better than we've seen it at the end of the season (and it seemed to be a pretty bad season for our place this year). This was a quick trip for us. On the next trip, we will get our spare keys back from the cleaning service we were using and pass them along to you. Even though the key is in the lockbox, we like for our cleaners to have an extra set in case a renter drives away with them (hasn't happened yet, but they have actually locked them in the unit before). We'll give you some advance notice before the next cleaning, and we'll also let you know if we take care of any of the items on your inspection list.

Annie & Todd

-----Original Message-----
From: Nelson, B
Sent: Monday, October 20, 2008 12:12 PM
To: Greg Hughes
Subject: RE: Home Walk Thru

Greg, thanks for all the help; the house looked great. We moved a lot of things in over the weekend and never saw a mouse in the traps. Did you ever catch any?

Thanks again, Bob

P.S. You’re welcome to use my comments; I would recommend you to everyone.

-----Original Message-----
From: Marcia
Sent: Monday, December 29, 2008 10:29 AM
To: Greg Hughes
Subject: Surfside

Hi Greg:

Just wanted you to know that I finally got down to Bethany and visited the house. It looks terrific and we thank you for your services.

-----Original Message-----
From: Franklin, Jay
Sent: Tuesday, February 24, 2009 10:42 AM
To: Greg Hughes
Subject: RE: Changing light bulbs at Bayside

I just sent out the invoice. I am sure we will have some referrals for you in the future.

Greg, I appreciate your due diligence. Its a pleasure to have someone like you working on this house.

” Greg, You have done a terrific job in cleaning the house! We were very impressed. Thanks so much.”